Restaurant Online Ordering Software System

Point...Click...Eat...

Keep your customers at the front of the line!

Online ordering is a better way to serve customers and grow long-standing connections with them. 

Order Made! makes online ordering easy and safe with a convenient, multi-functional, and customizable web-based menu tool for the food service industry. 

Order Made! is flexible and can be easily used by anyone with access to a computer, fax machine or cell phone and runs on a secure server.

New Technologies

New technologies put the responsibility of order accuracy on your customers, freeing your crew to run a profitable store. By Marilyn Odesser-Torpey

Waiting to order at a quick-service restaurant ranked among consumers’ top five “waits we hate most” in a 2007 survey by global technology provider NCR Corp. According to the company’s Service Consumer Survey, 97 percent of Americans are ready to turn to self-service technology—in the form of text messaging, the Internet, and kiosks—to speed up their transactions.

Speed was the No. 1 reason consumers preferred self-serve, garnering 68 percent of the votes. Convenience came in a close second (64 percent), and making transactions easier (52 percent) followed.

Order Management System

An order management system, OMS is a computer software system used in a number of industries for order entry and processing.

Electronic Commerce and Catalogers

Orders can be received from besiness, consumers or a mix of both, depending on the products. Offers and pricing may be done via catalogs, websites or broadcast network advertisements.

An integrated order management system may encompass these modules:

• Product Information (description, attributes, locations & quantities)
• Inventory Availability (ATP) and Sourcing
• Marketing (catalogs, promotions & pricing)
• Customers and prospects
• Order Entry and Customer Service (including returns and refunds)
• Financial Processing (credit cards, billing & payment on account)
• Order Processing (selection, printing, picking, packing & shipping)
• Data Analysis and Reporting
• Financials (accounts payable, accounts receivable and general ledger)

There are several business domains which use OMS for different purposes but the core reasons remain the same:

• Telecom: To keep track of customers, accounts, credit verification, product delivery, billing, etc
•  Retail - Large retail companies use OMS to keep track of orders from customers, stock level maintenance, packaging and shipping
•  Pharmaceuticals and Healthcare
• Automotive - to keep track of parts sourced through OEMs
•  Financial services

Our Project

“You have been hired to perform systems investigation for a restaurant owner in Bandar Baru Bangi. The owner is thinking of opening a new restaurant with a state-of-the-art computer system that would allow customers to place orders on the Internet or at kiosks at restaurant tables. Describe how you would determine the technical, economic, legal, operational and schedule feasibility for the restaurant and its proposed computer system.”